Capability Maturity Model Integration
Overview
Capability Maturity Model Integration (CMMI) is a process improvement training and appraisal program and service administered and marketed by Carnegie Mellon University (CMU) and required by many DoD and U.S. Government contracts, especially in software development. CMU claims CMMI can be used to guide process improvement across a project, division, or an entire organization.
CMMI Levels
The process areas below and their maturity levels are listed for the CMMI for Services model:
Maturity Level 2 Managed
- CM Configuration Management
- MA Measurement and Analysis
- PPQA Process and Product Quality Assurance
- REQM Requirements Management
- SAM Supplier Agreement Management
- SD Service Delivery
- WMC Work Monitoring and Control
- WP Work Planning
Maturity Level 3 Defined
- CAM Capacity and Availability Management
- DAR Decision Analysis and Resolution
- IRP Incident Resolution and Prevention
- IWM Integrated Work Managements
- OPD Organizational Process Definition
- OPF Organizational Process Focus
- OT Organizational Training
- RSKM Risk Management
- SCON Service Continuity
- SSD Service System Development
- SST Service System Transition
- STSM Strategic Service Management
Maturity Level 4 Quantitatively Managed
- OPP Organizational Process Performance
- QWM Quantitative Work Management
Maturity Level 5 Optimizing
- CAR Causal Analysis and Resolution
- OPM Organizational Performance Management
CMMI Cycle
